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Image by Joe Woods

We help marketers connect.

We run communities for marketers and help marketers connect better with customers and prospects. 


Did you know that community-driven companies grow revenue 30% faster than product-focused companies?*

Belonging is the most profitable business ever.

Get more engagement.


Spontaneous Think Tanks

Engage an existing community with in-person or virtual peer-led conversations. Integrate them into an existing event, or host as a stand-alone experience.


Community Design

Got all the internal resources you need to run your community, but aren't sure where to start? A Community Design session will give you the blueprint you need for success. 


Community as a Service

Got a great community, but no one to run it? Our community management team can take your existing community to the next level with turn-key engagement strategies and tactics tailored to your needs.

85% of business owners say that branded communities have a positive impact on their business.

Does yours need a little help?



Brands can be boring. People are not.


We're known for bringing irreverent fun to our Community Enablement Programs so our participants join with a playful spirit, leading to genuine business-relationship-building conversations.


We (Liz Lathan and Nicole Osibodu) craft every program to evoke the right emotions that drive true, measurable ROI. (YAY!)

As the creators of Community as a Service (CaaS), we know that community isn't just a single event or an online platform. It takes time, resources, and actual humans to make it impactful. 

Self anointed as the Queens of CaaS, we put Community Enablement on the map as the way forward for community-driven brands using our proven framework for communities that convert.

Our mantra: If we're not having fun, how can anyone else?

Had an absolute blast last night connecting with colleagues and new contacts at the Hired community event in San Francisco. Massive shout out to The Community Factory team for making this event vision come to life! 

                 - Marketing Manager,

Be a part of our community!

YOU DID IT!!! Sometimes we send out invitations and updates and highlights of community successes. We're honored to have you in our circle!

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